By Kelsey Givens
New doctors, added specialties and a new electronic records system are among some of the achievements HealthCare Partners of Nevada management were enthused to add to their Pahrump offices in 2012.
As they look forward into 2013, they believe these and other elements put in place in the last year will allow them to continue striving to provide the best and most advanced care to their patients possible.
“One of the great things this year we had was the addition of four new providers to the community. And we had Pahrump’s first geriatrician ever with Dr. Elron Mighty joining the group, so we’ve been able to add a level of services that previously were not there in 2011 and before that, as well as expand our specialist center with cardiology, which has been just a huge success with five day a week coverage,” Jeremy Cox, Pahrump operations manger for HealthCare partners, said.
In addition to new services and physicians, HealthCare Partners also saw a deal to purchase the business by dialysis company DeVita close for $4.7 billion in cash and stock in 2012, creating a new joint group known as DeVita HealthCare Partners.
Though the physician group has been acquired, Dr. Bard Coats, vice-president of clinical operations for HealthCare Partners, said nothing has or is planned to change in the way the Southern Nevada operation is run.
“The relationship for the integrated company with HealthCare Partners and DeVita did close a couple of months ago, and as expected, the next day after it closed nothing changed for us. The local management for Southern Nevada remains exactly as it has been. There is no affect on our ability to manage our business in Southern Nevada,” he said.
Though combining with a new company and adding new personnel, technology and services can take some time to get used to for any physician group, Cox said the few small issues they did have in adding new services just gave them something to build on in the coming year.
“As with anything, there are challenges; we’re constantly improving services and that comes with finding the right people. We only partner and work with people that are in alignment with our core values and that are really going to up the level of quality and healthcare. And sometimes that takes just a little bit longer to find just the right person,” he said. “The inherent message really is we’ve done good things, but we’re not satisfied with just doing good things. That’s not what we are as a company and as a core. We want to deliver the best constantly. We’re not OK with the status quo. We’re not OK with bringing good services and improving, we want to continuously improve everything. It’s a constant core belief for us that we really, truly are never satisfied with just OK and doing well, that’s not good enough for us. We want our patients to be the healthiest, happiest, to be partners with them, that’s what the HealthCare Partners name means. We want to partner with our patients and really deliver on that promise.”
Looking forward to 2013, Coats said while there may not be any major, noticeable additions, like a new building or system of care, the group is excited to continue working to build on the foundations they laid in 2012 to provide excellent care to their patients.
“We just need to get better at what we have a framework in place for now. We’ve spent the last year doing that, the patient satisfaction surveys, the access to information; we need to improve on what we have set now. So you probably won’t see a new satellite coming around or a big beacon in the sky, we’ve done all those things this year. We take care of tens of thousands of patients in our company and Nye County and Pahrump have been a huge focus for us and we’re so proud of that. Now we’ve got the framework we just need to improve on every aspect of that; the service, the quality, the integration and the coordination and we’re making great progress in all of those matters,” he said.
And from a physician standpoint, Dr. Stephen Andracki, who has been working as a physician in the Pahrump community since the late 90s, said what the company has done and is planning to do in the coming year have made Pahrump that much better for their patients.
“Looking into the future we can also take the past as an example. Dr. Pejman Bady and I have been working in Pahrump since the late 90s, about 1998, and we’ve seen a lot of things happen since that time and its just been getting better and better,” he said. “All of these things make one thing happen, and that is delivering better health care to the patient.”