Zappos.com CEO and Downtown Project head Tony Hsieh speaks during his keynote at SXSW V2V meeting at the Cosmopolitan on Monday, Aug. 12, 2013. (Jeff Scheid/Las Vegas Review-Journal)
Zappos.com CEO and Downtown Project head Tony Hsieh speaks during his keynote at SXSW V2V meeting at the Cosmopolitan on Monday, Aug. 12, 2013. (Jeff Scheid/Las Vegas Review-Journal)